Press Releases

05-12-2022 10:16

Mandatory preparation of an item label/customs declaration via the Shipping Tool/eCustoms application

Further to previous announcements, the Department of Postal Services informs the public of the following:

1. As of 1^st January 2023, the use of the Shipping Tool/eCustoms application for the creation of an item label as well as a customs declaration (where applicable), is mandatory based on the service, destination and content, as described in the table below:

Service / Destination	EMS	Interconnect Parcels	Parcels	Registered		Regular small packets
Service / Destination	EMS	Interconnect Parcels	Parcels	Containing Merchandise	Containing Documents ⁽²⁾	Regular small packets
European Union members ⁽¹⁾	Mandatory	Mandatory	Mandatory	Mandatory	Optional	Optional
Non-European Union members	Mandatory	Mandatory	Mandatory	Mandatory	Optional	Mandatory

⁽¹⁾Applicable ONLY for the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

⁽²⁾Documents: personal correspondence, contracts and other printed items with no commercial value.

2. After this date, items for which the use of the Shipping Tool/eCustoms application is mandatory, will not be accepted if they have a label not created through the Shipping Tool/eCustoms application.

(NG/IK)

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